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Sun Bear Information
 

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Who uses Sunbear?

Sun Bear Software is used by marketing and sales organizations across a broad spectrum of industries. More.. Image Getting Started. Sun Bear makes it easy to decide and get started! Review our application in the context of your specific needs. More... Image



 
 
 
 

Sun Bear makes it easy to decide and get started!

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Sun Bear makes it easy to evaluate out software in the context of your specific needs.

Our requirements analysis and scope of work process allow us to provide you with a specific plan including costs, time frames and deliverables to configure our platform to your specifications.

Evaluation

Our staff works with your team to review our application in the context of your specific needs. This generally involves an on-line demonstration allowing us to review and compare specific requirements to actual processes and views within our application.

Sun Bear leverages our extensive implementation experience to assist you in developing a specific requirements document, outlining the unique needs of your organization.

Scope of Work

Based on our understanding of your requirements, Sun Bear will produce a statement of work. The statement of work is essentially a proposal that outlines:
  • Our understanding of your needs and requirements
  • Review of how our platform can fulfill those requirements
  • Any customized configuration required
  • Custom configuration costs
  • Estimated implementation timeline

Implementation

Sun Bear's methodical implementation process reconciles the need to create customized processes that reflect our client's true business needs with the need to deploy our application rapidly and at minimal cost.

Our 3 phase process ensures the success of each implementation. Each phase of the implementation is reviewed and approved at the view and process level before proceeding to the next phase. Our implementation template ensures all data, views and processes have been extensively reviewed and tested before final release.

On average, Sun Bear implementations are completed in less than 5 days.

Sun Bear provides the training needed to meet rapid implementation time frames, maximize the efficiency of users and support high adoption rates.

Sun Bear provides both on-line and on-site training as required.

Training sessions can be customized for specific user groups such as administrators, call center users, marketing admin or sales staff.

 
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