Create outbound call activities within campaigns to target prospects and customers. Associate scripts and surveys at the activity level and ensure consistent messaging and gathering of relevant qualification information.

• Automated Scheduling - Automatically schedule calls based on scheduled or event driven dates.  Automatically queue calls for reps on the scheduled date.

• Build Call Lists - Build call lists by selecting prospects based on prospect attributes, or dynamically based on prospect activity or event triggers.
• Assign Call Lists - Queues may be assigned dynamically to inside sales/call reps based on territories, interests, etc. and reassigned where appropriate.
• Update Contact Data - All completed survey information automatically updates the relevant fields in the contact record.
• Assign Next Action - Users may set next actions, next action dates and times, etc. or have actions automatically determined based on information gathered in the survey.
• Track Call Activity - Managers and users can track call results including attempts, voicemails, conversations, etc.