Consistently produce more qualified leads by maximizing the effectiveness of inbound and outbound calling activities and integrating outbound calling into multi-channel campaigns. Associate scripts and surveys at the activity level and ensure consistent messaging and gathering of relevant qualification information.

Automated Scheduling - Automatically schedule calls based on scheduled or event driven dates. Automatically queue calls for reps on the scheduled date.

Build Call Lists - Build call lists by selecting prospects based on prospect attributes, or dynamically based on prospect activity or event triggers.

Assign Call Lists - Queues may be assigned dynamically to inside sales/call reps based on territories, interests, etc. and reassigned where appropriate.

Guided Call Flow - Call flow tools allow the rep to branch based on the call results such as voicemail, wrong person, scheduled follow-up or complete call.

Qualification Surveys - Use surveys to engage prospects and capture qualifying information. Call survey results may be scored and used to qualify leads and determine next actions.

Follow-up Emails - Automatically send system generated emails after each call based on the status of the call.

Measure Results - Track attempted calls, completed calls, voicemails and leads.